Support - FAQ's
I completed my purchase, how do I take the class?|
Are your classes Nationally Accredited?
Can I still get a Pre-Printed Card? I didn't order it with my course.
How many times can I take the test? Is there an extra charge to re-take it?
How do I know which class I should take?
Can I stop the class in the middle and start again later?
I purchased the online class, is there anything else I need to purchase?
Will I be "Certified" in CPR, AED, First-Aid or Bloodborne Pathogens?
Do you offer a "Healthcare Provider" CPR class?
I'm not a Healthcare Provider, do you have a course for me?
Do you only offer Online CPR Certification courses ?
Do you offer any special programs for schools?
I can't login. What should I do?
How do I give my employee/student access with their own login?
Can a group have individual logins or do they all use the same?
Which class do I need?
Can I use someone else's credit card to purchase a class?
Why did my credit card decline but the transaction is pending in my bank.
How long is the online class?
How do I login to the class(es) I purchased?
Do I need to pay before taking the class?
How do I print my card?