Refund Policy

If your certification is not accepted, we offer a 100% Money Back Guarantee

Our CPR certification cards are Nationally accepted by government agencies, schools, hospitals and more. If your certification card is rejected by your employer or school we will refund the price of the course. We will refund the cost of the course with either the downloadable card option or the preprinted card option. 

We do not refund Overnight (Priority) Shipping charges. 

We have an excellent technical support team. If you are having technical difficulties contact us and we will be happy to help get you logged on and through the course. Please do not request a refund for a technical problem without contacting our tech support team first. To be eligible for a refund due to a technical issue you must first contact our support team to attempt to resolve the issue. A refund will only be issued if our technical support team is unable to resolve the issue. There is a 15% processing fee for all refunds due to unresolved technical problems. Refund requests for technical issues must be made through support. No refunds on group sales.

To obtain a refund you must submit a request for a refund HERE within 20 days of your purchase date. Contact information of the person who rejected the card must be provided.

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