Terms and Conditions

Definitions

  1. “AEDCPR” means the American AED CPR Association Inc.
  2. “Website” means all sites owned and operated by American AED CPR Association Inc. which include: aedcpr.com, aedcpr.net, onlinecprcertification.com, healthcareproviderbls.com and instant-cpr.com.
  3. “Online Course” means the delivery by us of an online course pursuant to which you learn course materials remotely.

Online Courses

  1. All course materials are available online. Class material may be downloaded or viewed online.
  2. Answers to test questions will be saved (Does not apply to free classes). You may review and update missed questions without retaking entire test.
  3. You may review all material as often as you like. Class materials will be updated as necessary. Or when updates to nationally accredited guidelines are published and after AEDCPR instructors have received updated training. 

Intellectual Property

  1. All copyright, trade marks, design rights, patents and other intellectual property rights (registered and unregistered) in and on our Website and all content (including all course materials) located on or available through the Website shall remain vested in The American AED CPR Association.
  2. You must not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public, or otherwise use aedcpr.com content in any way except for your own personal, non-commercial use. You also agree not to adapt, alter or create a derivative work from any aedcpr.com content except for your own personal, non-commercial use. Any other use of aedcpr.com content requires the prior written permission of AEDCPR.
  3. The names, images and logos identifying AEDCPR or third parties and their products and websites are subject to copyright, design rights and trade marks of The American AED CPR Association and/or third parties. Nothing contained in these Terms and Conditions shall be construed as conferring any license or right to use any trade mark, design right or copyright of The American AED CPR Association or any other third party.

Refund Policy

  1. We offer a 100% money back guarantee if your card is not accepted by your school or employer.
  2. Refund requests must be submitted within 30 days of purchase.
  3. To be eligible for a refund, classes must be completed.
  4. No refunds will be processed without the name and valid contact information of person who rejected card from qualified organization (school or employer).
  5. We have an excellent technical support team. If you are having technical difficulties contact us and we will be happy to help get you logged on and through the course. Please do not request a refund for a technical problem without contacting our tech support team first. To be eligible for a refund due to a technical issue you must first contact our support team to attempt to resolve the issue. A refund will only be issued if our technical support team is unable to resolve the issue. There is a 15% processing fee for all refunds due to unresolved technical problems. Refund requests for technical issues must be made through support.
  6. No refunds for replacement cards.
  7. Group purchases are not eligible for refund.

Changes To This Policy

  1. We may revise these Terms and Conditions from time to time. The changes will not be retroactive, the most current version of the Terms and Conditions will be on this page at https://www.aedcpr.com/classes/terms-conditions/. Registered users will also be notified via our Newsletter.
Copyright © 2018 American AED CPR Association Inc